First off, Iqbal is the epitome of a businessman. His reputation is everything and he will tell you how it is (his experience really shines through the entire process). I had a family diamond generously gifted to me to propose to my (now fiancee) girlfriend. I wanted to capture the essence of the period of the diamond with the flexibility of a custom ring.
Iqbal had a wide selection of beautiful pieces that he himself designed, and we decided on a combination of two rings that he had designed. The price that he quoted was more than reasonable (his margins are not as high as many jewelers in the area I assume) and the price only increased for good reason for additional requests.
Before creating the ring, Iqbal kept me in the loop by emailing the computer generated mock-up of the ring to verify the design. If I had any second thoughts, he would immediately create another mock-up before any money was wasted. We didn't have to take that road because his first draft was absolutely perfect. After confirming, he started the process of making the perfect ring.
In a few weeks, Iqbal let me know that the ring was ready and I hopped the train over to the store. It gets even better as Iqbal emailed me the appraisal and a prepared link for jewelry insurance with all of the details pre-entered. The ring was fully insured before I even reached the store (yes, and before I even saw it and paid the balance, but you'll have confidence in Iqbal if you meet him).
Fast forward a few weeks, and the ring that Iqbal designed and created for us made a voyage across the Atlantic for a wedding featuring a beautiful set of rings also designed by Iqbal (which is how our paths crossed). I planned a post-wedding trip through Europe, ending with a beautiful proposal on the steps of a castle overlooking Lisbon, Portugal (Castelo de Sao Jorge). I don't quite remember what I said, but she said yes! Thank you Iqbal for truly being a great business partner in creating the only ring I'd ever consider giving to the love of my life!